Our approach is to provide solution based services. Our role is to provide you with advice. We are there to support you. While we are there to support you our first duty is to give you independent unbiased advice on the law. Our duty is to provide you with that advice even if it is not the advice you want to hear. We will discuss your case, requirements, and, needs with you. We will look to see what legal services we can provide for you. We provide independent unbiased advice on your rights and the Law. There are no costs to come in and talk to us. If we believe that you have a claim for example under Employment Law or an accident or that we can provide one of our other specialist areas of service to you then we will be prepared to act for you on the basis that we will only get paid for what we do for you and that we are successful. Terms and conditions will apply but as the nice man in the ad for the bank says “no sneaky ones”. There is no small print in our Terms and Conditions of engagement. If on the other hand we come to a conclusion that you do not have a case or a case is likely to be unsuccessful or we are not in a position to provide services for you, we will not take your case. We will explain to you in detail why not. You can then walk away with nothing to pay and you are perfectly entitled and we will encourage you to seek a second opinion if you do not like ours. We get paid on results. In contentious cases we do not charge a percentage or proportion of any award or settlement.
A Solicitor may not, by law calculate the fees or other charges as a percentage or proportion of any award for settlement. We therefore charge on an hourly basis. Saying this in some cases we will work on a set fee. We are a skilled and qualified firm of Solicitors with specialist experience. Our most valuable asset is our integrity and self respect. We are not going to take a claim which we do not believe is valid. We also have bills to pay and a business to run so we expect to be paid properly for what we do and we are not going to waste our time. If you have a good claim, on the basis of what you tell us, we will be prepared to act for you if it is one of our specialist areas of experience. We will agree with you in advance how we are to be paid. If you are an employee or have suffered an injury then until such time as we collect the monies due to you we will not charge subject to some very limited exceptions which will have been agreed with you in writing before we start. We act without fear or favour. We will act for anybody in any valid claim we believe they have provided we are not restricted from doing so by law. Before any client is taken on this office will operate a conflict check to ensure we are not conflicted in acting for you. If we are we will advise you of same and advise you to go to another Solicitor.
If your claim is dismissed by a Court the judge may order you to pay the Defendants costs. This is why we will only take on a case if we think you will be successful. We do so on the basis of what you tell us. We can only give you advice on what you tell us. Even if you think something is not in your best interest you should tell us. It is only when we get the full truth that we can give you the best possible advice as we rely on what you tell us. We will tell you whether we think you have a good claim or not.
Our Charges.
We will give you details of costs once we receive instructions to act for you or as soon as practicable after that. In writing we will advise you of,
- Actual charges, or where that this is not possible/practicable
- Estimate of charges, or where this is not possible/practicable
- The basis on which charges are to be made.
As a case is going on you will always be entitled to ask for an update as to what the level of our charges will be as at that stage.
In many cases we will agree with you to work on the basis of any being paid only if we are successful.
of the Year Category
2013



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